Delete your Abyss account

How long it takes

From the app the deletion is immediate. Requests sent by email are completed within 30 days.

What is deleted

• Your profile: name, username, email, phone, date of birth, photo, bio and contact details.
• Your dives, with their photos, notes, depth profiles and validations.
• Your certifications, including the photos of the cards.
• Your gear, your planned dives, and the events and groups you created.
• Your comments, likes, follows, group messages, reports and list of blocked users.
• Your notifications and the push settings of your devices.
• For dive centres: the centre profile, team, services and every log (cylinders, compressor, gas analyses, rental gear, dive rosters).

What is kept, and for how long

• Payment records such as invoices and receipts: kept by Stripe or Google Play, and by us where tax law requires it, for the period the law sets.
• Anonymous usage statistics and error reports: they stay, with no link to you.
• Dive sites you added to the shared map: they stay on the map and do not show who added them.
• Records kept by a dive centre you dived with, such as a dive roster or a team list with your name: they belong to the centre, which is responsible for them.

If you have a subscription

Deleting the account does not cancel a subscription. Cancel it first, from Settings in the app or from Google Play, or you may keep being charged.

Deleting only some of your data

You don't have to delete the whole account. In the app you can delete single dives, gear, events, groups and your group messages. For anything else write to abyss@allblue.it.